Airlines - Charter - Helicopter Ops - Airports - Maintenance - Ground Handling - ATC - Regulators


- Incident and hazard reporting
- Investigations
- Root cause analysis
- Audits and inspections
- Findings/Actions management
- Checklist App
- Emergency response
- Surveys and observations

Risk Management

Risk register
- Hazard identification
- Change management
- Bow Tie analysis tool
- Safe Work procedures
- Risk control reviews

Safety Promotion

Meeting management
- Qualifications register
- Training register
- Authorisations register
- Safety initiatives
- Read and sign
- Asset management


Document tree
- Document version control
- Document read and sign
- Document compliance
- Compliance matrix


SERA has a fully integrated e-learning module to allow customers to develop their own learning academy. Courses are linked to the SERA Qualifications Module so that qualifications are updated on successful completion of a course.

Mobile Friendly

SERA can be accessed by any device with a web browser. Simple apps have been developed to make reporting easy for your staff. Dedicated apps include Audit and Inspection Checklist App, eReporting, Top of Descent fatigue risk assessments, Wildlife counts and dispersal, safety observations and surveys.

Great Value

In the current COVID-19 environment all organisations need to save where they can. SERA is delivered online, saving your organisation on IT costs. SERA is one of the most cost effective "complete" management systems available.

Unlimited Users

We believe that for an SMS to be successful an organisation should give everyone access for reporting and sharing safety lessons. For that reason we do not limit number of users. We also believe that every module should be available so we don't charge you per module, we give you all of them!

Operational Tools

- Asset management
-MRO management
- Aerodrome management
- OPS log
- Task managers
- Visitor ID card printing
- KPI's & performance indicators
- News feed
- Forum
- Safe Work Method Statements

If you are looking for a complete management system designed to help you do your job (not complicate it), then SERA is the right management platform for you. SERA provides the framework and tools to help you manage all aspects of safety, quality and risk management in any aviation business. Exceed every expectation of your regulator and external safety body at your next audit.

The aviation industry is highly competitive, and to be successful you need to be at the top of your game. Whether you are a legacy airline, start-up LCC, corporate jet charter organisation, helicopter operator, air traffic control service provider, airport or maintenance organisation, efficiency, safety and quality are important foundations for a successful business. Many of your competitors are now using SERA to get an edge on the market. Don’t get left behind!

Front line staff understand your challenges and opportunities. Providing them with the tools to easily report issues, hazards and risks is one of the most important aspects for a successful safety management system. Staff can access SERA through your dedicated company portal or use an app to report important issues. Staff can report anonymously or confidentially, and strict system permissions control who can access records. SERA has a very good messaging system to keep everyone informed. How effective is your current reporting system? Expect an exponential increase in reporting within days of turning SERA on.

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Your obligations to manage safety can be complex and confusing if you don’t have a systematic framework to operate within. SERA provides a solid and proven framework to manage all the safety requirements of the regulators, and your customers. SERA includes incident and hazard reporting, incident and hazard management, investigations, audits and inspections, risk management, change management, read and sign for all your important communications to staff, and a full training and authorisations module to keep track of staff qualifications and training requirements. All delivered in a simple to use interface

SERA eReport app for mobile devices

Mobile apps

SERA apps ensure staff remain connected on any device, even when there is no internet connection.


Set an annual audit schedule in SERA, attach relevant checklists, assign audit staff and your quality assurance program is underway. SERA will remind all auditors when audits are due to start, and you can print out a full audit schedule to view the whole year’s audit commitments. Auditors can sync their iPads to SERA and they are ready to go, even if there is no internet connectivity in the field. Audit findings identified during the audit can be raised in the App, and photos can be taken or uploaded as evidence. Once the checklist has been completed all findings and actions can be managed in SERA, with the option to manage close out simply, or turn on full ISO9001 management system for full accountability.

SERA checklist app for audits and inspections on the go

Checklist app

SERA checklist app is a great tool for completing audits and inspections out in the field. Download checklists before you go and complete offline.


The SERA MRO module is designed to assist staff in tracking daily flight schedules and the associated maintenance tasks. All billable items in SERA are recorded so the finance team can prepare timely invoices to customers for work performed. SERA will track aircraft delays and provides a comprehensive reporting system to notify customers of issues using their own delay reports. Weekly and monthly performance reports are just a click away.

SERA module for MRO


The SERA Airport Module is a comprehensive management system for airport operators of any size. Not only will SERA provide you with a robust framework for your SMS, there are tools provided to assist in the daily operational tasks. Complete wildlife counts and record dispersal activities on our mobile app. Record and manage your objects database to make Obstacle Limitation Surface (OLS) management easy. Complete daily and weekly aerodrome inspections, record flight and passenger details to support airline billing, manage and issue visitor cards, develop online training for inductions and recurrency training, manage drug and alcohol requirements, record NOTAMS and display in a news feed for all staff, and much more.

SERA wins Australian Airports Association safety award

Customer Snapshot

Many of our customers have been using SERA for more than 8 years... they love the support from our dedicated team, all aviation safety professionals with many years of experience in safety and quality management.

SERA customer SpiceJet


SERA customer Corendon Airlines Turkey


SERA customer Tigerair Taiwan


SERA customer Corendon Europe


SERA customer ULS Airlines Cargo


SERA customer Cambodia Angkor Air


SERA customer FlyAfrica


SERA customer SIAEC Japan


SERA customer Air Vanuatu


SERA customer Executive Aviation Taiwan


SERA customer Niugini Heliworks


SERA customer TransNusa


SERA Customer ANWS


SERA customer Aerolineas Ejecutivas


SERA customer AMS


SERA customer ATS Fiji


SERA customer Heli Niugini


SERA customer Heli SGI


SERA customer Heston MRO


SERA customer Hobart Airport


SERA Customer Hong Kong Jet

Hong Kong

SERA customer Microflite


SERA customer Premiair


SERA customer Wagners


SERA customer Wellcamp Airport


SERA customer Nauru Airlines


SERA customer Neils Parts


SERA customer Emerald Carrying Company


SERA Customer Real Tonga

Kingdom of Tonga

SERA customer AWA


SERA customer Lulutai Airlines

Kingdom of Tonga

SERA customer Altius Bahari Indonesia


SERA customer Karratha Airport


SERA customer Geotech Aviation Ltd


Best SMS
For Your Business


SERA - No. 1 in SMS

Get in touch with us now to arrange an online demonstration. We can provide you with full access to our demonstration system for a complete evaluation.